Contact Us & Covid 19 update

We love Waiheke and we will endeavour to provide you with the very best experience the Island has to offer. Our team is always here to help, please don't hesitate to contact us!

COVID 19 Alert levels & refunds for cancellations.

We are offering full refunds or if you prefer we can move your booking to an alternative date if you are directly affected by Government enforced travel restrictions.  Otherwise out standard terms and conditions apply.

  • The Auckland region is at COVID-19 Alert Level 1 masks are mandatory on all public transport. Please keep you and others safe by using the covid tracer app.
  • The rest of New Zealand is at COVID-19 Alert Level 1 as well.

We thank you for your support and patience as our team navigate their way through these challenging times.

If you have any questions, please don't hesitate to contact us 

For Enquiries About Your Bookings -  Please send us an email - please include your name & Booking ID in the email

Email: or fill in our contact form below.

You can also call Penny - Phone: 021 588 669 - International: +64 21 588 669

During Your Stay - If you need assistance

Please txt or call Penny - Phone: 021 588 669 


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